For Hot Springs, NC Residents
Community Resources
Town Hall Information
Due to Town Hall receiving extreme damage from the flood, town offices are now located at the Hot Springs Community Center.
Hot Springs Community Center
43 N. Andrews Ave
Hot Springs, NC. 28743
(828) 622-7591
Business Hours
Monday-Friday:
8:00am-5:00pm
Town Meetings take place on the SECOND MONDAY of each month at the Community Center. All are invited to attend.
Community Recovery and Planning Meetings take place every Thursday at 11:00am.
Food Pantry & Donation Center
Please contact Mandy at [email protected] or (863) 661-1723 with any questions or to schedule a delivery.
Pantry Location
Hot Springs First Baptist Church
35 Meadow Lane
Hot Springs, NC 28743
Pantry Hours
- Tuesdays: 2:00 PM-5:00 PM
- Thursdays: 2:00 PM-5:00 PM
- Saturdays: 2:00 PM-5:00 PM
Request Volunteers
Are you a resident of the 28743 zip code and need help with debris removal or repairs to your home? Please fill out the form linked below.
As volunteers and organizations come to town from outside areas, we may use this information to have them help you if and when possible.
Madison County Organizations
Madison Alliance for Rebuilding Communites
Madison Alliance for Rebuilding Communities (MARC) is the official Long-Term Recovery Group (LTRG) of Madison County, NC. We serve individuals and families in the greater areas of Marshall, Mars Hill, and Hot Springs.
MARC is composed of local organizations, non-profits, churches and residents who provide continued support to our county’s residents in the aftermath of Hurricane Helene. Our goal is two prong — to immediately support our neighbors through their recovery and to progressively work toward resilient solutions that ensure better preparedness for future disasters.
Community Housing Coalition
Community Housing Coalition (CHC) of Madison County is a community-based nonprofit agency that facilitates urgent home repairs to low-income Madison County residents in need of assistance.
For more than 20 years, CHC has held to its mission – to promote and facilitate healthy, safe, and affordable housing through advocacy, education, and resource development. We are a powerful driver of community engagement in Madison County by providing opportunities to volunteer and give back.
Beacon of Hope
Beacon of Hope has been serving Madison and surrounding counties, by providing food assistance and assistance with clothing and household items, since June 1997. What began as a grassroot efforts in the kitchen of a small trailer, has grown to be the largest humanitarian relief effort in Madison County.
Mountain Valleys RC&D
Mountain Valleys Resource Conservation and Development (RC&D) Council, Inc. is a 501(c)3 nonprofit organization established in 1974 to develop, improve, and conserve natural resources and to provide employment and other economic opportunities to the people of an eight-county area of Western North Carolina.
Madison County Departments
Animal Shelter
Phone: (828) 649-3190
389 Long Branch Road
Marshall, NC 28753
Board of Elections
Phone: (828) 649-0731
5707 US 25-70 Hwy, Suite E, Room 16,
Marshall, NC 28753
Child Support Services
Phone: (828) 649-3820
15 Bridge St
Marshall, NC 28753
Cooperative Extension Center
Phone: (828) 649-2411
258 Carolina Lane
Marshall, NC 28753
County Manager
(828) 649-2854
107 Elizabeth Lane
Marshall, NC 28753
Developmental Services
(828) 649-3766
5707 U.S. Highway 25/70
Marshall, NC 28753
Environmental Services
(828) 649-9598
5707 US HWY 25, Suite 26
Marshall, NC 28753
Finance Office
(828) 649-2854
107 Elizabeth Lane
Marshall, NC 28753
Madison County Health Department
(828) 649-3531
493 Medical Park Drive
Marshall, NC 28753
Register of Deeds
(828) 649-3131
5707 U.S. Highway 25/70, Room 23
Marshall, NC 28753
Sheriff’s Office
(828) 649-2721
348 Medical Park Drive
Marshall, NC 28753
Social Services
(828) 649-2711 (Medicaid, Food Nutrition, APS)
(828) 649-9498 (CPS, Foster Care)
5707 U.S. Highway 25-70, Unit D
Marshall, NC 28753
Solid Waste
(828) 649-2311
271 Craig Rudisill Drive
Marshall, NC 28753
Soil and Water Conservation
(828) 649-9099 ext. 3
4388 U.S. Highway 25/70, Suite 2
Marshall, NC 28753
Tax Department
Assessor’s Office: (828) 649-3014
Collection Office: (828) 649-3402
GIS Office: (828) 649-3014
707 U.S. Highway 25/70, Room 25
Marshall, NC 28753
Transportation and Operations
(828) 649-0729
387 Long Branch Road
Marshall, NC 28753
Veterans Services
(828) 649-0767
462 Long Branch Road
Marshall, NC 28753