For Hot Springs, NC Residents


Community Resources

Town Hall Information

Due to Town Hall receiving extreme damage from the flood, town offices are now located at the Hot Springs Community Center.

Hot Springs Community Center

43 N. Andrews Ave
Hot Springs, NC. 28743
(828) 622-7591

Business Hours

Monday-Friday:
8:00am-5:00pm

Town Meetings take place on the SECOND MONDAY of each month at the Community Center. All are invited to attend.

Community Recovery and Planning Meetings take place every Thursday at 11:00am.


Food Pantry & Donation Center

Pantry Location

Hot Springs First Baptist Church
35 Meadow Lane
Hot Springs, NC 28743

Pantry Hours

  • Tuesdays: 2:00 PM-5:00 PM
  • Thursdays: 2:00 PM-5:00 PM
  • Saturdays: 2:00 PM-5:00 PM

Request Volunteers

Are you a resident of the 28743 zip code and need help with debris removal or repairs to your home? Please fill out the form linked below.

As volunteers and organizations come to town from outside areas, we may use this information to have them help you if and when possible.


Madison County Organizations

Madison Alliance for Rebuilding Communites

MARC is composed of local organizations, non-profits, churches and residents who provide continued support to our county’s residents in the aftermath of Hurricane Helene. Our goal is two prong — to immediately support our neighbors through their recovery and to progressively work toward resilient solutions that ensure better preparedness for future disasters.

Community Housing Coalition

For more than 20 years, CHC has held to its mission – to promote and facilitate healthy, safe, and affordable housing through advocacy, education, and resource development. We are a powerful driver of community engagement in Madison County by providing opportunities to volunteer and give back.

Beacon of Hope

Mountain Valleys RC&D


Madison County Departments

Animal Shelter

Phone: (828) 649-3190
389 Long Branch Road
Marshall, NC 28753

Board of Elections

Phone: (828) 649-0731
5707 US 25-70 Hwy, Suite E, Room 16,
Marshall, NC 28753

Child Support Services

Phone: (828) 649-3820 
15 Bridge St ​
Marshall, NC 28753

Cooperative Extension Center

Phone: (828) 649-2411
​​​258 Carolina Lane
Marshall, NC 28753

County Manager

(828) 649-2854
107 Elizabeth Lane
Marshall, NC 28753

Developmental Services

(828) 649-3766
5707 U.S. Highway 25/70
Marshall, NC 28753

Environmental Services

(828) 649-9598 
5707 US HWY 25, Suite 26
Marshall, NC 28753

Finance Office

(828) 649-2854
107 Elizabeth Lane
Marshall, NC 28753

Madison County Health Department

(828) 649-3531 
493 Medical Park Drive
Marshall, NC 28753

Register of Deeds

​(828) 649-3131
5707 U.S. Highway 25/70, Room 23
Marshall, NC 28753

Sheriff’s Office

(828) 649-2721
348 Medical Park Drive
Marshall, NC 28753

Social Services

(828) 649-2711 (Medicaid, Food Nutrition, APS)
(828) 649-9498 (CPS, Foster Care)
5707 U.S. Highway 25-70, Unit D
Marshall, NC 28753

Solid Waste

(828) 649-2311
271 Craig Rudisill Drive
Marshall, NC 28753

Soil and Water Conservation

(828) 649-9099 ext. 3​
4388 U.S. Highway 25/70, Suite 2
Marshall, NC 28753

Tax Department

Assessor’s Office: (828) 649-3014
Collection Office: (828) 649-3402
GIS Office: (828) 649-3014
707 U.S. Highway 25/70, Room 25
Marshall, NC 28753

Transportation and Operations

(828) 649-0729
387 Long Branch Road
Marshall, NC 28753

Veterans Services

(828) 649-0767
462 Long Branch Road
Marshall, NC 28753